FAQs

We provide several secure ways to pay, including all major Credit/Debit cards, Net Banking, and UPI (Google Pay, PhonePe, etc.).

We aim to get your products to you quickly. Most orders are dispatched within 1–2 days and typically arrive at your doorstep within 3 to 7 business days.

Stay in the loop from warehouse to doorstep. We’ll send a tracking link directly to your WhatsApp, SMS, or email as soon as your package leaves our facility.

Confirmations usually arrive instantly, but please allow up to 24 hours for the system to sync. If it’s still missing, reach out to our support team with your payment info, and we’ll track it down for you.

At the moment, we focus on serving our customers within India. If you are located abroad, please visit our authorized global retail partners to place an order.

We specialize in natural healing for the whole family. Whether you need support for digestive health (our specialty!), relief from daily aches, or a natural boost for your immunity and energy, we have a time-tested remedy for you.

Yes, absolutely. Every product we make is rooted in authentic Ayurvedic wisdom. We’ve spent over 50 years perfecting our formulas to ensure they are both traditional and effective for modern needs.

We believe in "purity first." Our formulations are crafted without artificial colors or harsh preservatives. Unless noted on a specific label, we also keep our products free from added sugars.

Yes. Every single one of our products is 100% vegetarian, staying true to our commitment to natural, ethical wellness.

Natural healing is a steady process. While many feel better within the first few weeks, we usually suggest staying consistent for 2 to 3 months to let the herbs fully rejuvenate your body.

We believe in full transparency. You can find a complete list of ingredients, benefits, and easy-to-follow instructions on every product pack and right here on our website.

We move fast to get your wellness products to you! You can cancel your order anytime before it leaves our warehouse. Once it’s been handed over to our courier partners, we are unable to stop the delivery.

Your satisfaction is our priority. In the rare event that your product is damaged or incorrect, please let us know within 48 hours of delivery. To help us fix this quickly for you, please send our support team:

• Your Order Number
• A few clear photos of the product and packaging
• A photo of the shipping label

Once verified, we will send out a fresh replacement right away! Please note that we offer replacements only, as we do not provide cash refunds.

Because our Ayurvedic products are made for consumption and hygiene is our top priority, we cannot accept returns for a refund. All sales are final, ensuring that every product our customers receive is fresh, untouched, and safe.

Yes, absolutely. Our formulas are crafted from high-quality, time-tested Ayurvedic herbs. When you follow the suggested dosage, these products are designed to support your health safely over the long term.

While our natural supplements are generally very gentle and play well with others, everyone’s body is unique. If you are currently taking prescription medicine or managing a specific health condition, we always recommend a quick chat with your doctor first to be 100% sure.

Because we stay true to nature, our products are safe for the vast majority of people when used as directed. However, if your body reacts in a way that doesn’t feel right, please pause and consult a healthcare professional. Your comfort is our biggest priority.

There is no minimum order! You are welcome to buy exactly what you need. To make your shopping even better, we offer Free Shipping on all orders over ₹249. For orders below that, a small delivery fee will be added at checkout.

Don’t worry, we’ve got you covered. If your order isn't in perfect condition, reach out to us at contact@kayamchurna.com within 2 days of receiving it. Please send us your Order ID and photos of the damage and the shipping label. Once confirmed, we’ll ship out a replacement at no extra cost to you.